Support & Contact

Most standard instances are activated within 2-4 hours of payment confirmation during business hours. Custom environments may take 24-48 hours depending on requirements.

Our support team is available Monday to Saturday, 9:00 AM to 9:00 PM IST. We strive to respond to all queries within 2 hours during working hours.

Yes! You can extend your access at any time from your dashboard. We recommend extending at least 3 days before expiry to avoid any service interruption.

You can reset your password using the "Forgot Password" link on the login page. For instance-specific credentials, please submit a support ticket via this contact page.

Yes, we have a refund policy for specific cases where instance access cannot be provided. Please review our Refund Policy for detailed terms and conditions.

We offer both shared instances for learning purposes and dedicated instances for enterprise/custom needs. Check our pricing plans for details.